Client Problem:

Improving and optimizing employee performance.

A regional water authority was seeking convenient and cost effective training options for multiple employees in a variety of mechanical and industrial systems topics.

NTT Solution:

The water authority went on-line to look for a single source training provider for their employees. Among the key reasons why NTT was selected to be the training provider were the broad range of mechanical and industrial systems seminar topics that NTT offered and the fact that, unlike most training providers, the delivery was Hands-On. They approved a training series that included the topics of hydraulics, bearings and lubrication, mechanical drives, shaft alignment and hoisting and rigging.

The client had prior experience with training offered by manufacturers, and wanted to have a training program that was more focused on delivering the fundamentals of a given topic, instead of delivering a product sales pitch.

NTT successfully structured a thorough Hands-On training delivery that was application-based, on trainers provided by NTT that replicated actual workplace situations. The participants, and the training manager were very pleased with the quality of the training. The instructors were able to effectively address multiple levels of expertise. The training manager was very happy with the flexibility of NTT's scheduling around their work day and the special pricing that they realized which was based upon the number of courses that they had requested.

The client expressed that NTT had taken a ?personalized? approach to organizing their training experience. This client has scheduled ongoing training with NTT and refers NTT training to others.

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