Client Problem:

Needed quality NFPA 70 E training for personnel.

An award winning developer of commercial energy solutions was searching for the right provider of electrical safety training.

NTT Solution:

They approached looking for the right training provider who could also give them guidance on how to initiate a safety program. NTT's credentials were reviewed, which included having NTT provide them with samples of content for safety manuals containing safety procedure templates and considerations. In addition, the company conducted several conference calls with NTT instructors. The company, known nationwide for their exceptional client service, was very impressed with the quality of the instructors and materials and awarded NTT an opportunity to train a group on the east coast.

The east coast training session received excellent reviews and resulted in an additional training request. A special presentation to corporate management was also requested by the client. NTT tailored the course for the Business Development Managers to meet their specific needs and also provided more safety program guidance. The client's corporate management regarded the NTT presentation of the electrical safety program as very impressive. The result of the NTT management presentation was be awarded additional training opportunities in Connecticut, Massachusetts and California. This client requested to use NTT on an ongoing basis.

The client did not have enough students to warrant an On-Site presentation and were arranging to take advantage of NTT's publicly held seminars. NTT arranged a special On-site for the client, saving them money and further elevating their investment in an ongoing partnership with NTT for their training needs.

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