Effective training doesn’t just magically appear in the classroom.
- It requires customized preparation to tailor and focus the content on the students, your students – not some generic student.
- You have to reinforce and anchor new behaviors to have them stick
To accomplish the task NTT has adopted industry best practices into a 4-step process:
Here’s why NTT has incorporated each of the following steps into NTT’s Electrical Safety training:
The objective of the pre-class test is to prepare both the student and the instructor.
Many students overestimate their knowledge and approach training believing they already know everything and thus may not pay much attention. For the worker the pre-test can be a strategic primer and wake-up call about what they really know and what they may have forgotten. Studies show this helps students “open-up” to training.
For Instructors the pre-test helps NTT better understand the individuals in the class. NTT’s pre-class assessment goes beyond the normal academic quiz and includes questions about the student’s past training, learning styles, work experiences, and current job tasks. This approach helps NTT create a more tailored and focused training before we even arrive.
Instructor Lead Hands-on Training:
NTT’s Electrical Worker Certification training is the instructor-led classroom training that we have been providing for many years. NTT’s training includes proprietary hands-on labs for which NTT brings full-sized mobile hands-on lab equipment to your location to ensure that each student learns on real-world equipment.
Supervisor Certification training includes Assessor Orientation. Supervisor topics will include their fiduciary responsibility and industry best practices for anchoring and audits. OSHA has guidelines for creating a documented and defensible record of assessment you will want to use during your hands-on training to practice the evaluation process. These are critical elements for clients seeking to evaluate and deem their employees as Qualified Persons.
As a mid-point to the training process the Post classroom test is both an initial assessment of what the student has learned thus far and points out gaps for them to fill through the anchoring training. Anchoring Training Electrical safety is all about individuals adopting a new, safer, behavior. In many cases NTT’s training is the introduction of new concepts and behavior expectations by the employer. Studies show that change management and retention of training can be significantly increased with a follow-up “booster-shot”.
NTT’s on-line follow up “Anchoring” training within 3-months after the classroom training is NTT’s 3-step answer to this challenge:
First, NTT uses the results of the post-classroom test to help orient the student to where they were weak after the initial training. Helping the student realize they still have gaps so they are open to training.
Second the on-line Anchoring Training has a unique “test-out” feature for each module. The opportunity to test out of a module not only offers the opportunity to save training time, it moves the training from a passive experience to an interactive experience and triggers a process called “Mental Struggle”, in which students grapples with concepts and, when they find they don’t know the answer, open themselves up to learning.
Third, NTT’s on-line anchoring training culminates in a comprehensive capstone assessment using Mastery TutorTM. The Mastery Tutor is a patented Confidence Base learning and assessment tool. Rather than a “yes or no” response, this is a tool that allows a student to answer a question based on their confidence in the accurateness of their answer.
Confidence Base Learning: In a standard performance assessment, an employee might pass by answering 80% of the questions correctly. But what if he believes that his answers were “correct” on the few life-endangering questions that he missed? His confidence that he is correct when he is actually incorrect poses a serious danger when dealing with electrical hazards.
At the end of the assessment students are then presented with correct answers and explanations to the questions they got wrong. They can then retake those previously missed questions to increase their score. By correcting mistakes in the moments we catch and correct misinformation and anchor the correct information and behaviors.
Through this iterative process the Mastery Tutor can drive students to a 100% correct answer mastery.
Like our Instructor-led training, the Mastery Tutor modules are also customizable. Clients can choose to incorporate company specific policy and job task questions and answers into the modules. Ask your sales representative about how we do this.